Terms of Service

Vitaroxy™

Everyday solutions designed with trust, transparency, and thoughtful service.

Legal Company Name

Beijing Depeng Technology Service Co., Ltd.

Brand Ownership

Vitaroxy™ is owned and operated by Beijing Depeng Technology Service Co., Ltd.

Business Address

Unit 1250, 3rd Floor, Building 1,
No. 2 Hongye East Road,
Daxing District, Beijing

Owner / Legal Representative

Zhi Jintao

Email

service@vitaroxy.com

Phone

+86 19157270218

Business Hours

24/7 Customer Support

Terms of Service

Welcome to Vitaroxy™. These Terms of Service explain the rules, responsibilities, and conditions that apply when you visit our website, browse our products, or place an order. By accessing or using our website, you agree to follow these terms and any related policies displayed on our store.

1. Website Access & Customer Responsibility

By using the Vitaroxy™ website, you confirm that you meet the legal requirements to make purchases in your location. You are responsible for providing accurate information when creating an account, placing orders, or contacting our customer service team.

Customers should keep account information secure and are responsible for activities performed through their account.

2. Products & Product Information

We make every effort to present product details, images, descriptions, and specifications as accurately as possible. However, slight differences may occur due to device displays, lighting conditions, or manufacturing variations.

Vitaroxy™ reserves the right to update product information, modify availability, or discontinue products when necessary.

3. Orders & Purchase Agreement

Submitting an order represents your request to purchase products from Vitaroxy™. Orders are considered accepted after payment confirmation and order processing begins.

  • Please review your order information carefully before checkout.
  • We may contact you if additional information is required.
  • Orders are subject to our Return & Refund Policy.

4. Pricing & Payment Information

Product prices, promotions, and discounts may change without prior notice. The final amount charged will be the price displayed at checkout.

Customers agree to provide complete and accurate payment information. All transactions are processed through secure payment providers.

5. Shipping & Delivery

Delivery estimates provided on our website are for reference purposes only. Actual delivery times may vary due to:

  • Carrier schedules
  • Customs procedures
  • Weather conditions
  • Events outside our reasonable control

Please review our Shipping Policy for additional details.

6. Intellectual Property Rights

All content available on the Vitaroxy™ website, including brand elements, text, graphics, images, designs, and product materials, belongs to Vitaroxy™ or authorized partners.

You may use website content only for personal shopping purposes. Any reproduction, distribution, or commercial use requires written permission.

7. Third-Party Services & Links

Our website may include links or services provided by third parties. These external services operate independently, and Vitaroxy™ is not responsible for their content, policies, or practices.

8. Privacy & Personal Information

Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that you understand how information may be collected, processed, and protected.

9. Customer Feedback

When customers provide reviews, suggestions, or other feedback, they confirm that the submitted content is accurate and does not violate the rights of others.

10. Website Use Restrictions

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Copy or misuse website materials
  • Submit misleading or harmful information

11. Limitation of Liability

To the extent permitted by applicable law, Vitaroxy™ is not responsible for indirect losses, unexpected damages, or issues caused by circumstances beyond our reasonable control.

12. Updates to These Terms

We may update these Terms of Service periodically to reflect changes in our business practices, services, or legal requirements. Updated versions will be posted on this page.

Contact Information

Questions regarding these Terms of Service can be sent to:

service@vitaroxy.com

Beijing Depeng Technology Service Co., Ltd.
Unit 1250, 3rd Floor, Building 1,
No. 2 Hongye East Road,
Daxing District, Beijing